Smart home devices: for consumers convenience is more important than privacy

September 18, 2018 in

The use of smart home technology, such as cameras, motion detectors, smart locks and thermostats, Google Homes and Amazon Echoes is on the rise in today's homes. Consumers, in fact, are excited about the benefits triggered by these devices which, with the support of a simple app installed on their smartphones, can enable them to control lights, temperature and doors with a simple touch on their screens.

Even if most people see home automation in a positive way, the increasing use of these devices is also putting privacy risks to the fore. Although consumers are usually aware of security issues such as data collection, surveillance and hacking, they do not see these issues as a day-to-day problem. In fact, the most common privacy concern for people using devices which listen and record their own voices is that other people in their homes could also listen to what they said.

While performing a general assessment of privacy-preserving technologies, the e-SIDES team has detected there is broad consensus with respect to the rather low demand from the customer side for technologies to protect privacy. As a matter of fact, it seems that quite some of the data subjects are blinded by the benefits of providing their personal data. Find more in the e-SIDES Deliverable 3.2 Assessment of Existing Technologies.

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